This page contains information on the way Learn&Go protects personal data and respects your rights and freedom of use for it:
On the page you will find additional information regarding:
• General data protection
• Marketing data
This Data Protection Policy came into effect on 01 April 2018
How does Learn&Go protect personal data?
Learn&Go protects personal data through a strict personal data treatment policy. It ensures that all appropriate measures are taken to protect data, in accordance with the regulation EU 2016/679 of the European Parliament and of the Council of April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data relating to treatment of data of a personal nature and the free circulation of this data which repeals the Data Protection Directive (officially Directive 95/46/EC), replaced by the May 2018 The EU General Data Protection Regulation (GDPR),a regulation in European union (EU) law on data protection and privacy for all individuals within the EU and the European Economic Area (EEA).
All affiliated bodies and subcontractors engage to respect the same rules. This also means that your rights remain the same wherever your data is treated by Learn&Go.
I. Data confidentiality
What personal data do we receive?
Information on subscriber and user accounts
In view of the availability of its software, Learn&Go reserves the right to collect the following information:
1) Personnel Identification Information
This is information that you give us and can include your name, the name of your organisation and even it’s data, email address, your user name and password to access our services.
2) User Information.
You are not identifiable with user information. This is information made available to Learn&Go while you use our services, such as the Internet Protocol (IP) address used to connect your device to the internet, your email address, the country where you are located, operating system, platform, device information such as camera.
3) Non-Personal Statistic Information.
Statistical information is not personal information but relates to projects and activities. Learn&Go can access this information during the use of the software and can extract it from your data. Despite this, users and classroom administrative data cannot be identified.
By “Data”, Learn&Go means all data concerning you and that you would voluntarily give us when using our websites, without having a contract with us. The Data includes personal data voluntarily submitted through the “contact” page (organisation/ company, user’s name, surname, phone number and email address).
Do we share personal data with third parties?
We do not sell personal data to third parties. We can transfer personal data to our contracted service suppliers and to our advisors who can be found abroad. Before doing this we take measures to ensure that your personal data is treated with adequate protection such as that required by specific data protection laws and the internal policies of Learn&Go.
However, sometimes, we need to share or disclose personal data for a specific reason; for example:
• We are likely to disclose or share personal information to third parties in the case of closure or liquidation of part of our company or our activities:
• We are likely to disclose or share your personal data to comply with a legal obligation, to respect or apply our conditions of use or, even, to protect our rights, property or the security of Learn&Go, our clients or any other third party.
What is sensitive personal data?
Generally speaking, we do not seek to collect sensitive personal data through our websites. If we do, we do so in compliance with the applicable laws relating to personal data protection. If you choose to provide us with unsolicited sensitive personal data, you authorise us to use the submitted data, under conditions complying with current applicable laws.
The notion that “personal sensitive data” defines different data categories identified by European and other laws on data protection as requiring special treatment, includes in certain cases, the need to obtain your consent.
Data categories considered sensitive are as follows: information relative to your personal identity, financial information relating to your bank account, your racial or ethnic origin, political opinions, religious, philosophical or other beliefs, syndicate, professional or trade membership physical or mental health, biometric or genetic data, sexual orientation or legal status (including alleged criminal activities).
How is data security ensured?
We take appropriate measures to ensure the security of personal data received through the Learn&Go websites.
Our site can, from time to time, contain links towards partner sites or be accessible from partner websites, communication agencies and affiliated businesses. If you follow a link towards one of these sites, please note that these sites have their own data protection policies and that we cannot be held to account or responsible for these policies. Please check these policies before submitting personal data to these sites.
We have selected a provider who guarantees the highest level of safety for our data, for when we will be starting to use said server:
1&1 Internet SARL
Headquarter: 7, place de la Gare, BP 70109, 57201 Sarreguemines Cedex
SARL with a capital of 100 000 EUR
RCS Sarreguemines B 431 303 775
SIRET 431 303 775 000 16
APE 642 B
We also use internal Learn&Go servers that are subject to regular security controls.
Where is your personal data treated?
“Commercial” data that we collected can be transferred stored or sent to Learn&Go entities in Europe and in countries which apply the European laws on data privacy, such as the United Kingdom.
“Technical” data, collected while you use our applications, contain information on our users which is managed in France by Learn&Go, and stored on our servers, in France.
If you hold a client account with us, we only store your data if your account is active or for as long as is necessary for us to provide additional services such as support or feedback follow up, so that we comply with our legal and contractual obligations. At the end of a contractual relationship or upon a simple request on the part of the client, data is archived, anonymised or destroyed within three months.
We store your personal data only during the period in which services considered likely to interest you are available. If you hold a client account with us, we only hold the data if your account is active and for as long a time as necessary to provide you with additional services such as technical or other support, so that we meet our legal or contractual obligations.
You have the right to know the data we hold that concerns you and its detail, also to be able to access it and make any necessary changes. In certain circumstances, you also have the right to oppose the use of this data. To demand your rights, you can write to us at the following address: LEARN&GO, 55 boulevard d’Armorique, 35700 Rennes. You can also send an email to: email@example.com.
Learn&Go uses the following cookies to personalise the user experience of its websites:
If you choose not to be recognised, please refer to your internet browser to erase or block cookies.
How to set up your internet browser
You can disable cookies by following the instructions provided by your browser:
- Google Chrome: follow the instructions from the Assistance
- Internet Explorer: follow the instructions on the Help page
- Mozilla Firefox: follow the instructions on the Help page
- Safari: follow the instructions on the Apple help page to set up your browser on iPhone, iPad et iPod touch or on your Apple macbook
- Opera: follow the instructions on the Help page
III. Marketing Data
Marketing Data Sources
Personal data that we receive and which is used for marketing purposes, relates to our clients’ employees or to other firms with whom we have, or are likely to have, a business relationship. We can also obtain details from public sources, including from content published on social media, with the aim of making an initial contact with a person from a current or potential client organisation.
We send targeted publicity emails to client employees or other organisations with whom we wish to develop or maintain a business relationship with. Our targeted emails generally include weblinks, cookies and similar technologies that allow us to know if emails are read, deleted and if links are clicked. When you click a link in a publicity email that your received from Learn&Go, we save the pages of our websites that you have consulted via a cookie and the content that you have downloaded, even if you are not registered or connected to our site.
Targeted emails by Learn&Go can include additional information relative to the treatment of personal data when applicable laws require it.
Client Relationship Management (CRM) database
Like many organisations, Learn&Go uses a Client Relation Management database (CRM) to manage and track marketing efforts. Our CRM database includes personal data belonging to people employed by our clients or other partners with whom we have a business relationship with or with whom we wish to develop a business relationship with.
Personal data used for these ends includes commercial information necessary to the development of a business relationship: contact details, publicly accessible information (for example through our board, published articles, press communication, public messages posted for commercial reasons, on social media or in our emails), user activity inscribed on our website and other information saved by Learn&Go staff following interaction with our clients and partners. If you wish to be withdrawn from our CRM database, you can send an email to firstname.lastname@example.org
You can exercise your right to refuse to receive our marketing communication by ticking certain boxes on the forms we use to receive personal data, or by using the un-subscription mechanisms in the emails that we send. You can also exercise the right to interrupt marketing communications addressed to you or to choose the deletion of your data from our CRM database at any time by contacting us at the following address: email@example.com
If you have a question or any other enquiry
If you can’t find the information you are looking for here or if the treatment of your personal data poses a problem, you can contact us by telephone on +33 2 30 96 21 50 or by mail to the following address: firstname.lastname@example.org